Brightside · Waterlooville · UK  England · Hampshire · PO7 7BA
Mon · Sat · 09:00 · 17:00 Sun · Closed
07533 606333
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Brightside · Waterlooville · UK  England · Hampshire ·  PO7 7BA
07533 606333 karen@karenwilliamstherapy.com

Privacy Policy

Privacy Statement

As per the new General Data Protection Regulations which came into force on 25th May 2018 I need to tell you what data I am collecting from you and what I use it for.

What data do I keep and why do I need it?

Name and age – this is basic information that helps me get to know you.
Address, email address, phone number – I use this as a way of contacting you regarding your sessions and to carry out follow-up assessments. From time to time I may contact you with special offers or information which may be of interest to you.
GP and medical details – If I become worried that you are at risk of harm then I may need to contact your GP or another crisis contact. I will let you know when/if I am going to do this. Your medical details help me to plan what treatment is required during your session.

Session notes – I keep brief notes of our session(s) which are retained together with your registration form and any personal recordings made.

Will I share your data and if I do, who will I share it with and for what purpose?

I will not share your details with any marketing organisations. I will not sell your data or use it for unethical reasons. If required by law or for medical reasons I may have to share it if subpoenaed by the court, or if you or anyone you tell me about is at risk of harm.

How will I store your data?

It is mainly stored as a hard copy in a locked filing cabinet for ease of reference. Correspondence such as emails, soft copy documents, and recordings exchanged between us are held in a personal online client folder which is contained within my password protected computer. Your phone number(s) will be kept on my business mobile phone which is password encrypted and fingerprint protected. Only I will have to access your information.

How long will I store your data for and how will I dispose of it?

I will keep your registration form, session notes, and any recordings for 2 years.
I will destroy any documents with your sensitive information on after this time.
I will delete your phone number out of my mobile phone 6 months after our work finishes.

I will retain your email contact details for future research and promotions until requested to delete.

 

Consent

By signing up to work with me you consent to me keeping your data in this way unless you contact me to advise differently.